Shipping and Returns
We want every Abraham's order to arrive quickly and exactly as you expected. Here is everything you need to know about shipping, in-store pickup, and how to make a return or exchange.
Shipping
Processing Time
Orders are typically processed and shipped within 1 to 2 business days of being placed. Orders placed on weekends or holidays are processed the next business day. You will receive a shipping confirmation with tracking as soon as your order leaves our boutique.
Domestic Shipping
We ship throughout the United States via USPS and UPS:
- Standard Shipping (3 to 5 business days): rates calculated at checkout based on weight and destination
- Free standard shipping on orders over $150
- Expedited and overnight options available at checkout
In-Store Pickup
Free in-store pickup is available at 115 Front Avenue, Indianola. Choose Pickup at checkout and we will email you the moment your order is ready. Pickup is usually available within a few hours during business hours.
International Shipping
We currently ship within the United States only. For international inquiries, email abrahams1953@gmail.com and we will see what we can arrange on a case-by-case basis.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of the delivery date and we will work with you and the carrier to make it right.
Returns and Exchanges
Return Window
We accept returns and exchanges on unworn, unwashed merchandise with all original tags still attached, within 14 days of the delivery date.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Sale and clearance merchandise
- Intimate apparel and swimwear
- Jewelry and accessories
- Custom or personalized items
- Gift cards
How to Start a Return
Email abrahams1953@gmail.com or call 662-887-2026 with your order number and the item you would like to return. We will respond with return instructions, including the return address and any required documentation.
Refunds
Once we receive and inspect your return, refunds are issued to the original payment method within 5 to 10 business days. Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Happy to swap an item for a different size or color subject to availability. Reach out by email or phone and we will set it up. If the new item is in stock we will hold it for you while your return is on the way.
In-Store Returns
Online purchases can also be returned or exchanged in person at 115 Front Avenue during regular store hours. Bring your order confirmation or shipping email along with the item and original tags.
Questions?
We are here to help. Call 662-887-2026 or email abrahams1953@gmail.com during business hours, Monday to Saturday.